We understand that sometimes purchases don’t go as planned. If you regret or accidentally make a purchase of one of our Membership products or services, you may be able to get a refund.
The Company offers a seven (7) day, 100% money back, Satisfaction Guarantee to all Members.
Except as otherwise required by applicable law, during the first seven (7) days from the date of your initial product or service enrollment or payment (whichever occurs first), you may cancel your IYOVIA Membership Agreement without penalty and receive a 100% refund of all Membership fees paid.
Except as otherwise required by applicable law, after seven (7) days you may cancel your Membership at any time in accordance with the terms of the Membership Agreement terms but you will not be eligible to receive a refund of fees paid.
Refunds will be issued to the payment method used for your original purchase. All refunds are processed and paid in US dollars. We do not accept responsibility for any international transaction fees or exchange rate fluctuations that may impact the refund amount received by a Member.
If we receive multiple refund requests related to a series of connected or associated accounts and/or patterned enrollment and refund requests in connection with Member accounts, we reserve the right to suspend the accounts in question and investigate the circumstances of such refund requests prior to making any refund.
In order to combat potential fraud our policy on chargeback is as follows:
• Once a chargeback occurs with respect to a Member account, that Member account will be suspended.
• Fraud alerts and requests for information (i.e., cardholder or card-issuing bank querying authenticity) may be treated the same way as chargebacks.
• If multiple chargebacks happen with respect to the same Member account, we reserve the right to terminate that Member account.
This Refund Policy does not apply to Independent Business Owner (“IBO”) enrollments which are subject to the terms of the IBO Agreement and Policies and Procedures.
If you have any questions about this Refund Policy, please contact support@iyovia.com.
IYOVIA
120 White Plains Rd. Ste 420, Tarrytown, NY 10591
The Company offers a seven (7) day, 100% Money Back, and Satisfaction Guarantee to all subscribers. (with the exception of Bitcoin Payments - due to the nature of Bitcoin payments these cannot be refunded) The seven (7) days, 100% Money Back Guarantee, starts from the date of purchase, includes weekends, and only applies to the initial purchase of a Gold or Platinum Package. If a subscriber is dissatisfied with the service for any reason, the subscriber may receive a refund within seven (7) days of the subscriber's initial purchase, for a full refund of the purchased price. All other warranties and guarantees are disclaimed. After seven (7) days, your purchase will no longer be refundable.
The Company offers a seven (7) days Money Back Guarantee for all subscription payments made to IYOVIA. (with the exception of Bitcoin Payments - due to the nature of Bitcoin payments these cannot be refunded) This includes the date the subscription is due, includes weekends, and only applies to monthly subscription ("Autoship") payments. If a subscriber is dissatisfied with the service for any reason, the subscriber may receive a refund within seven (7) days of the subscriber's monthly subscription, for a full refund of the subscription price. All other warranties and guarantees are disclaimed. After seven (7) days, your purchase will no longer be refundable.
Except as expressly stated herein, Company makes no warranty or representation as to the merchantability, fitness for a particular purpose, workmanship or any other warranty concerning any product or service purchased from or through Company.
Federal law grants a buyer the right to cancel certain sales without penalty prior to midnight of the third business day after the transaction. This rule covers retail consumer sales of $25.00 or more that occur away from the seller's main office. Independent Affiliates must orally inform the buyer of the three-day right to cancel at the time the buyer purchases the goods and deliver 2 three-day cancellation notices to every customer.
Office:
IYOVIA
120 White Plains Rd. Ste 420, Tarrytown, NY 10591
Please note that any inquiries into Rank, Commissions Earnings/Payments, Placement Requests, 2 and Free Status, and Cancellation/Refund Requests CANNOT be handled over the phone - You will need to submit a support ticket.